ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Research Histopathology Core (RHC) provides analytical morphology related services to the research teams and educational programs at UTMB. The facility is equipped with the latest available instrumentation and operated by highly skilled personnel, who can assist with tissue preparation, immunohistochemistry including assay optimization, image analysis, digital photomicrography, anatomical consultation, and Insitu hybridization. RHC provides an expanded service including coordinated histopathology support services or develop special protocols to fit your research needs for investigators engaged in research in emerging diseases. We look forward to providing these services to fit your research needs and yield high quality results.
Services included:
Equipment available for users includes:
Gustavo Valbuena, MD PHD | Lab Director
Kenneth Escobar, HT ASCP Certified | Lab Manager
Lab phone: 409-747-0735
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Location |
Hours |
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University of Texas Medical Branch Keiller 1.11 6 B Galveston, TX 77555
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8:00 a.m. - 5:00 p.m. Monday to Friday
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| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Gustavo Valbuena |
Director
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(409) 747-0735
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gvalbuen@utmb.edu
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Keiller 1.116B
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| Kenneth Escobar |
Lab Manager/Histotechnoligist
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(409) 747-0735
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krescoba@utmb.edu
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BSB 5.539
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| Kerry Graves |
Medical Technologist
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(409) 747-0735
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kegraves@utmb.edu
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BSB 5.539
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| Natalie Dobias |
Histotechnoligist
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(409) 747-0735
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nsdobias@utmb.edu
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GNL 5th floor
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